Returns & Exchanges

At Kare Kraft, every piece is handcrafted with care and curated to bring you timeless elegance. Due to the delicate, made-to-order nature of our jewelry, we follow a strict no return policy.

However, we want you to be fully satisfied with your order. If your item arrives damaged, broken, or incorrect, we’re here to help with an exchange.

Eligible for Exchange

• Items received damaged or defective

• Incorrect products sent

• Must be reported within 48 hours of delivery

To qualify:

• Item must be unused and in original packaging

• Include a clear unboxing video/photos as proof

Not Eligible for Exchange

• Slight variations in colour/stone (due to handcrafting)

• Items damaged after delivery

• Custom orders or items bought on discount

How to Request an Exchange

1. Email us at support@karekraft.com within 48 hours of delivery

2. Attach your order ID + unboxing video/photos

3. Our team will review and coordinate a replacement if eligible

Note: Return shipping (in case of exchange) is to be covered by the customer unless the error is ours.

Need Support?

We’re just a message away! Contact us via email or WhatsApp, and we’ll do our best to resolve any issues with love 💛

support@karekraft.com