Aurelia – The Eternal Bond Horse Sculpture

1. Premium Craftsmanship

• Description: Each Kare Kraft piece is thoughtfully handcrafted by skilled artisans, blending traditional techniques with contemporary design.
• Benefits: Ensures exceptional attention to detail, unique character, and timeless appeal.

2. High-Quality Materials

• Description: Crafted using carefully selected materials and finishes to create jewellery that is elegant, durable, and comfortable to wear.
• Benefits: Designed for lasting beauty while offering a lightweight and luxurious feel for every occasion.

3. Timeless Design

• Description: Inspired by India's rich heritage and reimagined for the modern woman.
• Benefits: Versatile pieces that complement both festive celebrations and everyday elegance.

At Kare Kraft, we are committed to delivering your handcrafted treasures with care, efficiency, and complete transparency.

📦 Domestic Shipping (India)

• Same-Day Delivery: Available for select orders within Delhi NCR.
• Dispatch Timeline: Orders are typically processed and dispatched within 3–4 working days.
• Shipping Charges: We offer free shipping across India on all orders.
• Trusted Delivery Partners: Your jewellery is shipped through reliable logistics partners to ensure safe and timely delivery.

🌍 International Shipping

• Delivery Timeline: International orders are generally delivered within 10–12 working days, depending on the destination country.
• Shipping Charges: Shipping fees are calculated at checkout based on your location and the weight of your order.
• Customs & Duties: Any applicable customs duties, import taxes, or local charges are the responsibility of the customer, in accordance with international shipping regulations.

🔄 Order Tracking

Once your order has been shipped, you'll receive an email and/or WhatsApp notification containing your tracking details. You can follow your Kare Kraft order every step of the way until it reaches your doorstep.

At Kare Kraft, every piece is thoughtfully handcrafted to bring you timeless elegance. Due to the delicate and made-to-order nature of our jewellery, we maintain a strict no-return policy.

However, your satisfaction is important to us. If you receive a damaged, defective, or incorrect item, we will gladly assist you with an exchange.

🔁 Eligible for Exchange

You may request an exchange if:

• The item received is damaged or defective.
• You receive an incorrect product.
• The issue is reported within 48 hours of delivery.

To qualify for an exchange, please ensure that:

• The item is unused and returned in its original packaging.
• A clear unboxing video and/or photographs are provided as proof.

🚫 Not Eligible for Exchange

Exchanges will not be accepted for:

• Minor variations in colour, texture, or stone placement resulting from the handcrafted nature of our jewellery.
• Items damaged after successful delivery.
• Customized or personalized orders.
• Products purchased during promotional offers, sales, or at discounted prices.

🔄 How to Request an Exchange

1. Email us at support@karekraft.com within 48 hours of receiving your order.
2. Share your Order ID along with the unboxing video and relevant photographs.
3. Our team will review your request and confirm eligibility.
4. Approved replacements will be processed within 6–8 working days after the original item has been received at our warehouse.

Please Note: Return shipping charges for exchanges will be borne by the customer unless the exchange is required due to an error on our part.

💬 Need Assistance?

We're always here to help. If you have any questions or concerns, please reach out to us via email or WhatsApp, and our team will do its best to assist you with care and attention.